Frequently Asked Questions

// Got Questions?

Everything You Need to Know

Answers to the most common questions about booking, packing, moving, storage and payments with Global Relocation Packers & Movers. Can't find what you're looking for? Contact us and we'll be happy to help.

01 General

We are based in Navi Mumbai and serve customers across Mumbai, Navi Mumbai, Pune and surrounding areas, along with intercity and pan-India relocations.

While we're headquartered in Navi Mumbai, we regularly handle intercity and long-distance relocations across India, in addition to local moves within the city.

Our team consists of trained, uniformed staff experienced in packing, loading, transportation and handling of household and office goods of all sizes.

Yes, we offer a free, no-obligation quote after a quick survey of your requirements. You can request one directly from our homepage.

You can call us, email us at globalrelocation70@gmail.com, or fill out the enquiry form on our website, and our team will get back to you promptly.

02 Booking & Quotes

You can request a quote through our website, call us directly, or email us your requirements. Our team will then confirm the details and schedule your move.

We recommend booking at least 5-7 days in advance, especially during weekends and month-ends. We also try our best to accommodate urgent requests.

Cost depends on factors such as the volume of goods, distance, packing material required and any additional services like storage or insurance. We share a transparent quote after understanding your requirement.

No. We believe in transparent pricing, and any additional charges (such as for extra floors without a lift) are communicated clearly before the move begins.

Yes, please inform our team as early as possible if you need to reschedule or cancel, and we'll do our best to accommodate the change.

03 Packing

Yes, we bring all the packing material needed for your move, including boxes, bubble wrap, stretch film, tape and protective padding.

Absolutely. You're welcome to pack personal or sentimental items yourself, while our team handles the rest of the packing and heavy lifting.

Fragile items such as glassware and electronics are wrapped with extra padding and bubble wrap, then packed in clearly marked cartons for careful handling.

Yes, every carton is labeled with its contents and destination room, so unpacking at your new home or office is quick and organised.

We use sturdy corrugated boxes, bubble wrap, stretch film, packing tape and protective padding suited to the type of item being packed.

04 Household & Office Moving

Our household shifting service includes a free survey, packing, loading, transportation, unloading and unpacking, with optional insurance available.

Yes, our team is trained to dismantle and reassemble modular office furniture and safely pack IT equipment such as computers and servers.

Yes, we regularly schedule office moves over weekends or after business hours to minimise disruption to your operations.

Yes, our team can unpack your cartons and help arrange furniture and essentials at your new home or office.

Yes, our trained crew uses proper equipment like trolleys and lifting straps to safely move heavy items such as wardrobes, sofas and appliances.

05 Vehicle Transportation

Yes, we offer dedicated car and bike transportation services with doorstep pickup and delivery across cities.

Yes, comprehensive insurance options are available for both cars and bikes for the duration of transport.

Open carriers are cost-effective and suitable for most vehicles, while enclosed carriers offer extra protection from weather and road debris.

Delivery time depends on the distance between cities and the transport route. We'll share an estimated timeline at the time of booking.

06 Storage

Yes, we offer flexible storage plans ranging from a few weeks to several months, depending on your requirement.

Yes, our warehouse is monitored with 24/7 surveillance and controlled access to keep your stored belongings safe.

Yes, access to your stored items can be arranged on request — just let our team know in advance so we can prepare for retrieval.

07 Payment & Insurance

We accept cash, bank transfer, UPI and major payment methods. Our team will confirm the available options at the time of booking.

Yes, optional transit insurance is available for household goods, office equipment, vehicles and stored items, for added peace of mind.

In the rare event of damage, please inform our team immediately so we can assist you as per the applicable insurance coverage, if opted for.

Still have questions?

Get in touch with our team for a free, no-obligation quote.

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